How does an invited user confirm access to the workspace?

Step 1: Invitation email delivery

  • The invited user receives an email invitation (example below).
  • Sometimes the email may end up in spam (depending on the mailbox settings).

Step 2: Accepting the invitation

After clicking Accept Invitation in the email, one of these happens:

A) The user already has a Behavio platform account

  • the sign-in page opens,
  • after signing in, the user is automatically redirected to the workspace from the invitation.

B) The user doesn’t have a Behavio platform account yet

  • the registration page opens,
  • the user enters their name and sets a password,
  • a new account is created and gets access to the workspace from the invitation.
  • Important: The invitation is valid for 7 days. If it expires, you need to send it again.


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